Trust Center
This page separates controls available today from roadmap commitments, with enough implementation detail for an initial security review.
Data protection
Paid accounts can choose US or EU storage. New session blobs route to the selected region, and an idempotent migration moves existing blobs when a user switches to EU.
Free accounts use the default region. Enterprise deployment requirements can be reviewed separately.
Stored platform data is encrypted at rest with AES-256, and data transfers between clients and ReclaimLLM use TLS.
This baseline applies independently of the optional encrypted raw-session layer.
Paid users and Enterprise organizations can add a separate encryption layer around full captured transcripts, tool results, file context, and raw session blobs.
Recovery keys are returned once for download, never emailed, and never stored in plaintext.
Enterprise encryption is configured at organization scope. Organization policy controls whether admins and team leads may open encrypted member session details.
Metadata and aggregate reporting remain usable without opening every raw transcript.
Assurance status
Roadmap dates are current product targets, not certification promises. This page will be updated when scope or availability changes.
Records enterprise administrative actions with actor, target, outcome, and timestamp, with role-aware access and export support.
Sends versioned enterprise audit events to a customer HTTPS endpoint with asynchronous delivery, retries, and delivery-health controls.
SAML/OIDC configuration storage is available today. Organization-wide login enforcement remains planned for Q4 2026.
SOC 2 work is planned for Q4 2026. ReclaimLLM is not currently claiming SOC 2 certification or an active attestation.
More detail